RETURN POLICY

At Rear View Safety, we want you to be confident in your purchase. Please review the return requirements below before sending any product back to us.

Standard Returns

Eligible products may be returned within 30 days of receipt with prior authorization from Rear View Safety.

To qualify for a return:

• Complete the RMA Request Form and obtain an RMA number before returning any product.

• Return the product within two weeks of receiving the RMA number.

• Return the product in its original packaging with all included accessories, components, manuals, and documentation.

• Products must not be altered, modified, damaged, or improperly installed.

• Cut, spliced, or otherwise modified cables are not eligible for return.

• Clearly write the RMA number on the outer shipping box, not on the original product packaging.

• Include the original invoice or order information and the reason for the return.

Unless otherwise stated, original shipping charges and return shipping costs are non-refundable and are the customer's responsibility.

Final Sale Items

Products identified as Final Sale at the time of purchase are subject to the following terms:

• No cash refunds

• No exchanges

• Approved returns are eligible for store credit only

• Store credit has no cash value and cannot be redeemed or exchanged for cash

• Final Sale products include a 60-day limited warranty against qualifying defects

Final Sale 60-Day Limited Warranty

1. Same product available: Rear View Safety may replace the defective product with the same model.

2. Same product unavailable: Rear View Safety may offer a comparable replacement product based on product type, features, and the original purchase price.

3. Suitable replacement unavailable or not accepted: The customer will receive store credit based on the amount paid for the eligible product.

Cash refunds will not be issued for Final Sale products, including defective products.

Order Cancellations

Order cancellation requests must be submitted within 24 hours of purchase.

Orders that have already been processed, prepared for shipment, or shipped may not be eligible for cancellation. Where applicable, canceled orders may be subject to a restocking or processing fee of up to 20%.

How to Request a Return

Complete the RMA Request Form to request authorization before sending any product to Rear View Safety.

Once your return is authorized:

1. Obtain your RMA number.

2. Package the product securely inside a separate shipping box. Do not write on or attach shipping labels directly to the original product packaging.

3. Include all required components, accessories, and order documentation.

4. Clearly write the RMA number on the outer shipping box.

5. Ship the return using an insured, trackable shipping service

Do not send products to Rear View Safety without prior authorization. Unauthorized returns may be refused.

Customers are responsible for return shipping unless otherwise authorized by Rear View Safety. Rear View Safety is not responsible for returned products that are lost or damaged in transit.

Send pre-authorized returns only to:

This Return Policy applies to purchases made directly from Rear View Safety unless different terms were disclosed at the time of purchase.
Products purchased through a dealer, distributor, marketplace, fleet program, or other third party may be subject to the return policies of the original seller.
Nothing in this policy is intended to limit any rights or remedies that cannot be excluded or limited under applicable law.
For additional terms governing your purchase, please review the Safe Fleet General Terms & Conditions.